It struck me the other day, as I was in my local Sony Store oogling the beautiful televisions, that I have mixed feelings towards Sony. I mostly hate them, but I do own all Sony stereo equipment, and when I redo my home theatre later this year it will probably be Sony as well.
Sony makes great products. No doubt, their products might cost more than the competition but you get what you pay for. You want the cheapest LCD around, buy Prima. But if you want something to show off to your friends and make them jealous, get a Sony.
But they are also one of the most consumer unfriendly companies around. While everyone has standardized on the SD flash memory format for cameras, Sony introduces the MemoryStick. So if I buy a Sony camera, I can't use all these cheap 2GB SD cards I have and instead have to buy expensive Sony-only cards. No thanks.
A few years ago I purchased a new camera, made by Konica Minolta. I liked that camera a lot, except I lost the lens cap for it. Speaking with a camera store sales clerk some time later, I learned that Sony purchased some assets from Konica Minolta and that Konica Minolta would stop making cameras as a result. (So no, I could not buy a new lens cover for my camera.) Did Sony buy the Minolta technology just so that Minolta would get out of the camera business?
The lowlight was of course the famous (infamous) rootkit incident. Inserting a Sony Music CD into your computer actually modified Windows in such a way that made it easier for virus writers to hide viruses in your system. Inserting a music CD in your computer should not have to install software, let alone modify Windows. It should just play.
Sony was the company that brought the world BetaMax, and now they are the company behind Blu-Ray. I understand innovation, but I don't understand doing things to make life more difficult and confusing for your customers.
I suppose I should be thankful that Sony computers run Windows and not some proprietary operating system. I'm sure they would have done that if they could.
A CNN blogger at CES this year made the comment that Sony makes too many products.
"There will be 16 new Handycams, two new Walkman phones, a Blu-ray PC drive, a mainstream entry into the Alpha camera line, new Mylo models, some new Vaios, a bunch of new Bravias -- although I missed the exact number, apparently 10 of them are 1080p," Jongewaard said.
"How on earth can it be profitable to have this many different products?" she added.
That's another thing about Sony. They make something like 200,000 products. No exaggeration, it's that high. They seem a bit unfocused.