Man, I tell ya. I'm getting old. How old? I'm so old, that when I hear something in the news that my government does that I don't like, I write an email to my MP to complain about it. For my American friends, a Member of Parliament (MP) is equivalent to a Congressman in the U.S.

These emails are never angry - just my thoughtful opinions on the issue. I figure if an MP is “on the fence“, a bunch of supportive emails will help decide the issue. If a politician thinks his popularity is dipping and he might not get reelected, and he gets 200 emails from his constituents opposing some issue, he might just vote against it to save his skin. If you don't speak up, you won't be heard. 

I have sent emails of all levels of government, from my city councillor, to the mayor, to the Premier, to the Prime Minister. When a recent health issue was in the news, I sent emails to some of the top managers in the Health department. I have no shame when it comes to finding someone to hear my complaint.

I rarely get a response. But when I do, it's always interesting. Today's response takes the cake, though.

An assistant to my MP writes me an email back, asking for my postal address, so my MP can mail me a letter with his response.

Ugh.

The next beta version of Visual Studio 2005 (with Team System) is now up on MSDN for those with access.

I was lucky to get a preview build of Beta 2 just over a month ago since I am writing a book for Manning on it. All I can say is that it has been an extremely smooth experience installing it and playing with it over the past month or so. Almost everything works. A few hiccups here and there, but that is to be expected in Beta software, especially since I have it configured in a non-standard way. (I have seen a couple of things with the MS Project integration that needs more finish.)

So, don't just stand there. Go out, get it, install it, and play!

Last week's Apprentice showed a task where some of the final 6 candidates could work all night without sleep, and some could not. At least two absolutely insisted on stopping work at 2am to get 6-7 hours rest.

I find I am able to go without rest some nights. Normally, I can sleep “all day” - I consider 10 hours a good night's sleep, and typically get 6 hours during the week. But when I am writing, and have to get a chapter done by tomorrow, I can go all night and it doesn't seem to affect me much the next day.

Some times I wonder, “why do we even NEED to sleep?” What is going on while we sleep that our body cannot do without. One web site says that missing one night's sleep makes us cranky, missing two nights of sleep reduces our ability to think clearly, and missing 5 nights of sleep will cause us to hallucinate. Clearly, sleep is necessary to the human body. But why?

Another web site says that scientists currently believe that, of all the organs in the human body, only the brain “needs” sleep. That is, we don't go to sleep because we're physically tired (our muscles need a break) - we can sit down and watch TV and get just as much physical rest.

So why is it? Scientists don't really know, but the best theory so far is that the neurons in our brain need to slow down in order to be replenished with energy. Just like a battery that needs to be recharged overnight to be fresh the next morning.

"If we accept the premise that all animals sleep, then it looks like there's something special about neurons, about basic energy requirements. Neurons are among the cells that have highest energy requirements. Our brain, 1 or 2% of our total bodily weight, uses up 20% of our energy; so the brain is the most energy-demanding organ we have," O'Hara explains. He concludes that energy usage is one very possible function of sleep. Neurons require this loss of consciousness to slow down just enough so they can replenish themselves for normal functioning. "It's hard to get solid data to support that, but no data I know of refutes the idea."

Here is an absolutely cool blog entry from a Microsoft researcher who analyzes a problem he had getting lunch the other day in software development process terms. Can you tell that he spends his days creating MSF software development process methodologies? Naw.

In addition this restaurant had a broken organizational structure and poor separation of responsibilities. The "Anderson lunch project" should rightly have been the responsibility of the waiter who should have been playing the project manager role (and maybe the program manager role). The waiter should have analyzed our requirements and understood our priorities. This should have been communicated to the chefs and the order of production of our sushi should have been negotiated against the competing orders at the time. The sushi chefs should have been purely responsible for the production of sushi. They should not have had any project management, program management or scheduling responsibility. After all, they had no direct contact with the customer and as the system's capacity constrained resource, they should not have been wasting sushi making capacity trying to do anything else.

As I mentioned, I purchased a new LCD monitor and video card over the weekend. Still loving the monitor.

Yesterday, I was talking to a friend who also recently purchased a 19 inch LCD monitor. We got to talking about prices. Turns out, he paid $499 for his (Hyundai make monitors?), while I paid $449 for mine (BenQ). Different brands, of course. But while surfing a local computer store web site, my jaw slightly dropped when I saw an LCD monitor with similiar specs listed for $381. So, since I bought the cheapest 19 inch LCD I could find, by shopping around a bit more I could have saved $70. Damn, I hate that feeling.

Anyways, I started looking for the cheapest price anywhere on the Internet for the same monitor (couldn't find any online stores that sold it cheaper, whew). That led me to start looking for the cheapest price I could find for my video card (which I paid $199 for).

Whoa. First, there are the American sites. Amazon.com has the exact same video card for $82 USD (or about $100 CDN). That's half price, and that's depressing. But I can't compare a price I found in a retail store here with the price off a U.S. based web site - it's an unfair comparison. Amazon.com won't ship the item to Canada, so I have to pretend that amazon.com doesn't exist.

Then I found a Canadian site that offered that video card for $149. Exact same make, model and everything. Ah, I think. Best Buy has a lowest price guarantee. I'll just pop by the store and pick up my $50.

Well, the in store experience started off a bit rough. One employee I talked to said he didn't think Best Buy would honor a price I found online, but I should check with the manager. Another said “We don't match wholesalers. For instance, we won't match a price you find at CostCo, because we just can't compete with that.”  That was an interesting statement, but I guess you have to purchase a membership to CostCo so that is why they can sell things a bit cheaper.

So the young lady goes off to do some “research” on this price I found. In my head I was preparing for battle. I had memorized all the Best Buy “fine print” required for the price match. Heck, it was printed in large font on a poster beside the customer service desk. The price had to be in Canadian dollars, had to be available for immediate delivery, had to include the cost of next day delivery shipping, no special clearances, no restricted sales, yadda yadda. I had an air-tight case, I thought. If they declined, I figured I could even sue in court for my $50, since what I was asking for was clearly covered by their so-called guarantee. It was a chess game, and I had my first 6 moves planned out in advance.

And then she came back from her “research” in the back office, and told me she would refund the money. No problems, no attitude, she was friendly. (I was actually slightly disappointed I didn't get to argue my case.) But still, extra bonus points for not making me fight for it.

And thus, I am able to renew my membership in the Best Buy fan club. My wife says, “It would be stupid of them not to refund the money. You're in here every week.” So way to go, Best Buy. It's so odd to have an experience dealing with “customer service” that results in satisfaction, that I kind of don't know how to react. Should I write them a letter? Well, a positive blog entry will have to do. Oh, and a free link: Best Buy Canada.

Retailing is a tough business to be in. Any schmuck can open an online store (or eBay) and sell goods for 50 cents above the wholesale price. There are even some retail outlets, like CostCo or Tiger Direct, that are happy to make the tiniest sliver of a profit off of most things, and make it up on volume. So a full service store, with helpful staff and a forgiving refund policy would have a tough time competing on price alone. But they do, which is great.

The world is anxiously waiting the next release of Visual Studio 2005 with Team System. I haven't heard any news lately as to what the hold up is. There must be some major bug that has to get fixed before it can get out the door.

Anyways, as I may have mentioned before, I have a version of Team System installed and it has been working great. I'm slowly chugging along at a Team System book I am writing, so this is forcing me to get into all the cool new parts of the system. I am seeing some cool things.

Anyways, I have to get back to writing. But I just thought I should stop and say thanks to all the great people at Microsoft who have worked on this incredible product. All the belly-aching over pricing and licensing is for nothing - this thing is really worth it.

Some people are able to keep the same computer for 4 or 5 years before buying a new one. I am not one of those people. I have a desktop-style computer at home that I call my “server”. I opened the cover a few years back, and have never got around to putting it fully back on. I am always in there, tweaking stuff.

You see, prices keep falling. A 200GB hard drive now retails for about $120 CDN. That's ridiculously low. You can get 512MB of memory for $50. How can you not buy that if you could use it? I see these prices fall - week after week - and sometimes I can't help myself but buy something cheap.

Yesterday I bought a 19 inch LCD monitor (BenQ T903, $450 CDN) and a new video card (GeForce FX 5500, $199 CDN) to match. The 19 inch LCD is a monster - huge screen real estate like I've never seen before. I run the thing in 1280 x 1024 mode. Web pages that used to scroll now take up only half the screen. I run a dual-monitor setup - but now I wonder if I need too. With a screen that large, you can realistically do a couple of things on the same screen.

I'm not a big “gamer”, so the video card I bought was chosen because (a) it supports dual-monitor and (b) it wasn't too expensive. I wouldn't buy the cheapest card I could find, but somewhere in the middle between the low and high end. I ran some 3DMark 2001 tests on the old and new cards, and it looks like just over twice as fast as my old card.

The downside to all this upgrading I do is that I now have computer parts lying all over my home office. I have three extra video cards, two extra CD-RW drives, one extra hard drive, 4 extra SDRAM memory cards, 1 extra laserjet printer, 1 extra scanner, 1 extra 17 inch monitor... I mean, I can open a second hand computer store.

I am hesistant to throw this stuff out - as it still has “some” value. 128MB RAM used to be worth a lot of money - and is still $50 new in Best Buy.

Anyways, the one thing I can't upgrade (and that I might need to soon) is the CPU. 1GHz Pentium 3 is just not cutting it any more. It's probably holding back the performance more than anything at this point.